Both CVD types provide a tested starting point for Cisco partners or customers to begin designing and deploying systems using their own setup and configuration. Solution design guides integrate or reference existing CVDs, but also include product features and functionality across Cisco products and may include information about third-party integration. CVDs include two guide types that provide tested and validated design and deployment details: Technology design guides provide deployment details, information about validated products and software, and best practices for specific types of technology. ![]() ![]() Cisco engineers have comprehensively tested and documented each CVD in order to ensure faster, more reliable, and fully predictable deployment. They incorporate a broad set of technologies, features, and applications to address customer needs. 7 Configuring the Help Desk Configuring the Cisco Finesse Application Cisco Unified Intelligence Center (CUIC) Configuring the Dashboard Creating and Editing Reports Appendix A: Product List.49 Table of Contentsģ Preface Cisco Validated Designs (CVDs) provide the foundation for systems design based on common use cases or current engineering system priorities. 2 Deployment Details.4 Preparing the Platform for Cisco Unified CCX. 4 Introduction.1 Technology Use Case IP-based Help Desk. 1 Help Desk Using Cisco UCCX TECHNOLOGY DESIGN GUIDE February 2014Ģ Table of Contents Preface.3 CVD Navigator.4 Use Cases.
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